Running on word of mouth?
Congratulations. You have created a culture where people are happy to refer you to their family and friends,...
How to conduct the perfect viewing
Is there any such thing as the ‘perfect viewing’? Maybe not, but there are some things you can...
How different are you?
Most estate agents say they’re different, but are they, really? Here are six bullet points taken from an...
What to say on those phone enquiries
Do you find those phone calls tricky? You know, the ones that start with “Hi, how much do...
Are you wrestling with Social Media?
**STOP PRESS** BOOK YOUR SPOT HERE FOR REPLAY WEBINAR – LAST CHANCE! Feeling overwhelmed and totally confused?...
Know it all, yet?
When I deliver training, or make a presentation, the majority of my audience is there to learn. Willingly,...
How to delegate in seven steps (and Skyrocket your business)
What did you do on Friday? If your day looked like most other agents, it probably consisted of...
Give your clients the red carpet treatment
Last weekend, a friend and I met for tea and scones in a lovely country pub close to...
What to do when the vendor chooses another estate agent
A lovely agent called Brian wrote to me this week. He had an interesting question: “What can I...
What – No Stock?? Three steps you can take – right NOW.
An agent called me today, from Nottinghamshire. “Help – I’ve no stock left”, she said. “How many properties...