You get the clients you deserve
My youngest daughter – Tess – is heartbreakingly and very worryingly beautiful. She has long blonde hair, and...
Are you suffering from Superhero Syndrome?
Do you believe that you are literally the only person in your business who can do things the...
The pumpkin plan formula
What prize-winning pumpkin farmers can teach us about growing our agencies I’ve just read this book – The...
How to delegate in seven steps (and Skyrocket your business)
What did you do on Friday? If your day looked like most other agents, it probably consisted of...
Give your clients the red carpet treatment
Last weekend, a friend and I met for tea and scones in a lovely country pub close to...
What to do when the vendor chooses another estate agent
A lovely agent called Brian wrote to me this week. He had an interesting question: “What can I...
What – No Stock?? Three steps you can take – right NOW.
An agent called me today, from Nottinghamshire. “Help – I’ve no stock left”, she said. “How many properties...
Can I Instagram it?
When you see something funny, or interesting, what do you do? Well, if you respond as around 80%...
The single most important question you can ask a vendor
I once went to see the owner of a beautiful barn conversion in Suffolk. The owner, an elegant...
How to keep your phone ringing
I was in an agent’s office recently, and the phones were mostly silent. I asked her if that...